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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Latishia James

Latishia James

January 17, 2025

4  out of  5
rating by Latishia James
"Excellent service and they are quick to get back to you with all of your questions! Patient and kind 😊"
We responded:
"Thank you for your great review of the Meet with Melissa team. We appreciate the opportunity to work with you. ~Melissa "
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kenyan webb

January 14, 2025

5  out of  5
rating by kenyan webb
"Melissa is well knowledgeable in her job that she does and she made me feel comfortable with what I wanted to do. It was a good experience."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Jennifer Lane

January 10, 2025

5  out of  5
rating by Jennifer Lane
"I thank Melissa Throm and her team Karen for the great coverage and support they have provided. They are very much appreciated and I recommend them. They are very eager to answer questions and provide feedback."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Titus Blow

January 8, 2025

5  out of  5
rating by Titus Blow
"Best service I have ever received while trying to get insurance. The industry is usually pretty ambiguous and Mrs Karen Radford made everything so simple and easy. I would recommend this agency to anyone"
We responded:
"Thank you for your 5-star review! The Meet with Melissa team and I are happy to be your good neighbor! "
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Kimberly Coleman

January 1, 2025

5  out of  5
rating by Kimberly Coleman
"A spectacular agent that's always attentive! Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Elmer Rodriguez

December 26, 2024

5  out of  5
rating by Elmer Rodriguez
"Recomiendo esta compañía"
We responded:
"Muchas gracias por su recomendacion! Thank you for your recommendation! ~Melissa "
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Jeff Farrow

December 20, 2024

5  out of  5
rating by Jeff Farrow
"Working with Melissa and State Farm, has been one of the easiest processes I’ve ever gone through. Melissa was a true pleasure to work with, and provided us the perfect coverage plans. Nice to know we are covered through a local company, that truly cares about their clients."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Nikki Croteau

December 6, 2024

5  out of  5
rating by Nikki Croteau
"Melissa is the best! Very kind, professional and knowledgeable. Grateful to have her! Her team is the top notch!"
We responded:
"Nikki, thanks for your wonderful review! We are thrilled to hear that you're happy with the service provided by our team. We take pride in being responsive and providing the information you need. Thank you for choosing our agency! - Melissa"
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Lue Parks

December 6, 2024

5  out of  5
rating by Lue Parks
"Very friendly"
We responded:
"Thank you for your kind review! We look forward to helping you with your insurance needs in the future. ~Melissa "
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Darian Williams

December 4, 2024

5  out of  5
rating by Darian Williams
"Melissa Thorne is an exceptional State Farm agent! She is highly professional and incredibly knowledgeable about insurance policies and options. Melissa is always on top of her business, ensuring I’m fully informed about my policy, updates, and any discounts available. Her attention to detail and proactive approach make me feel confident that I’m in good hands. I truly appreciate her dedication to providing top-notch service and highly recommend her to anyone seeking a reliable insurance agent!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Lou Lavely

Lou Lavely

November 20, 2024

5  out of  5
rating by Lou Lavely
"Karen did a great job making sure that I had everything I needed, explaining all possibilities, and making sure that everything was correct. Melissa was great and went out of her way to make me feel comfortable in choosing her agency. I highly recommend Melissa and the team at Melissa Throm State Farm."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Demetrius Green

November 19, 2024

5  out of  5
rating by Demetrius Green
"Really took the time out to make sure my needs were met. Thanks for making me feel like family …. Perfect timing…"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Yolanda

October 22, 2024

4  out of  5
rating by Yolanda
"When I need to get renters insurance she was more than happy to help me after my agent retired. Everyone is always nice and quick to respond."
We responded:
"Thank you for your review Yolanda! We are glad to help you with your renters insurance and look forward to helping you in the future! ~Melissa "
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Pedro Ceballos

October 22, 2024

5  out of  5
rating by Pedro Ceballos
"Easy to work with."
We responded:
"Thank you for your review! We look forward to helping you in the future! ~Melissa "
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Michelle Benson

October 17, 2024

5  out of  5
rating by Michelle Benson
"Melissa was very helpful with explaining different policies so I could understand better. Thank you so much!!"
We responded:
"Thank you for your review, Michelle! We appreciate you and look forward to helping you in the future. ~Melissa "
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C J Weaver

October 3, 2024

5  out of  5
rating by C J Weaver
"The ladies on staff are very knowledgeable and courteous. Melissa is very involved in the community and is great to work with."
We responded:
"CJ - Thank you for your review! We love Goldsboro and our community and the opportunity to serve. Thank you to you for your service as well! ~Melissa "
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Carlton Crenshaw

October 2, 2024

5  out of  5
rating by Carlton Crenshaw
"Very polite and thorough."
We responded:
"Thank you for your review Carlton! We look forward to helping you in the future! ~Melissa "
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Lesdbia Sanchez

September 30, 2024

1  out of  5
rating by Lesdbia Sanchez
"I had an interview with Melissa T. Regarding my policy, and honestly I was very satisfied for the the 1st year or so until i noticed that my policy went up for about $4 so i was like ok no big deal is just $4, than after a couple of months it went up for about $4 more dollars, so i was like ok no big deal im just going to leave it like that, than after a couple of more months it went up again for $10 and i still left it like that until it went up $23 more. so my insurance was $197 and it went up to $241. i called and called wanting to know why my insurance kept on going up without no reason. no one in that office could tell me why. i asked if there was anybody that could answer my question. all i was told was that it was a nationwide thing that all insurances were going up, and to top it off that wasnt enough 4 months after i left them i get a letter from the DMV saying that state farms sent them a letter saying that i have had a lapse in my insurance while with them. which is so crazy to that they waited 4 months after i was no longer with them to sent out a lapse letter to the DMV. needless to say i will never go back with them. they go up on your insurance every so often without giving u an explanation as to what is the reason."
We responded:
"Thank you for taking the time to share your feedback with us. We apologize for any frustration or inconvenience caused by the recent auto rate increase. We understand that unexpected cost changes can be challenging to manage. If you have any specific concerns or questions about your rate increase, we encourage you to reach out to our office. ~Melissa"
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Quintonio Cobb

September 27, 2024

5  out of  5
rating by Quintonio Cobb
"Affordable and reliable insurance. I really appreciate the empathetic, professionalism that I have experienced with my team. Thank you. Highly recommended...."
We responded:
"Thank you, Quintonio for the 5-star rating! - Melissa"
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Cathy Woods

September 26, 2024

5  out of  5
rating by Cathy Woods
"They are always polite, professional, and friendly. They are great with reminders. Have always called me back within a reasonable time. Great people! I would highly recommend them."
We responded:
"Thank you for your kind words and your review. We look forward to helping you in the future! ~Melissa "
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Vanessa Rivenbark

September 24, 2024

5  out of  5
rating by Vanessa Rivenbark
"Alison and Melissa went over and beyond to help us figure out the best and inexpensive way to get insured. And we had home owners insurance in less than 24 hours! If you are looking for a new agent with wonderful service, I highly recommend them."
We responded:
"Thank you for your review! We look forward to helping you in the future! ~Melissa "
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Guadalupe Martinon

September 24, 2024

5  out of  5
rating by Guadalupe Martinon
"Always nice"
We responded:
"Guadalupe - thank you for your review! We look forward to helping you in the future! ~Melissa "
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Serenity Cascen

September 12, 2024

5  out of  5
rating by Serenity Cascen
"Very Professional, kind I would recommend them to anyone, Jessica is a sweetheart and very knowledgeable"
We responded:
"Ricci - Thank you for your review! We look forward to helping you in the future. ~Melissa "
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Sharon Perry

August 27, 2024

5  out of  5
rating by Sharon Perry
"Spoke with Jessica today to update payment info, which was done while we were talking on the phone, signed documents for auto pay, everything done within 5 minutes.. Thank you Jessica.😊"
We responded:
"Thank you for your review Sharon! We are glad Karen was able to help you with your auto and homeowners insurance. We look forward to helping you with your insurance needs in the future! ~Melissa "
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Lesley Barnes

August 19, 2024

5  out of  5
rating by Lesley Barnes
"They do a great job!"
We responded:
"Thank you for your review! We look forward to helping you with your insurance needs in the future! ~Melissa "